LATEST NEWS

3/7/2010Texas retail chain, Brookshire Brothers, agrees to utilize GRX exclusively.
Brookshire Brothers, a Texas retail grocery chain with 67 locations has agreed to utilize GRX as their exclusive On-Site return goods processor. They realize the value in having all of heir stores serviced in a short time and benefit from the immediate data that is provided by the GR-XtraNET customer portal.

2/18/2010One & Done Press Release

Guaranteed Returns® announces the official launch of the new One & Done program.


Holbrook, New York, 9/16/09  – The One & Done™ program is a one-touch returns processing program that reduces the inefficiencies due to multiple touch returns processing and incorporates environmentally friendly procedures. With return goods only being handled once, redundancies are eliminated in the Pharmaceutical Supply Chain when data (flat file or EDI format) is provided to participating manufacturers.

Some of the advantages of the One & Done™ program are error reduction, elimination of loss, and pilferage or other diversion of products. In keeping current with green efforts, Guaranteed Returns® utilizes EPA approved incineration service partners that provide electrical power to the grid in an attempt to reduce America’s dependency on fossil fuels.

For more information on this innovative program that is currently being utilized by many manufacturers that have “seen the light” please visit www.guaranteedreturns.com/Service.aspx?id=89

Guaranteed Returns® founded the Pharmaceutical Reverse Distribution Industry in 1986. Since it’s inception, Guaranteed Returns® philosophy has been to strive for excellence, transformation, and quality, while providing the best possible Pharmaceutical Returns Management Programs to their customers. The future is promising for Guaranteed Returns® and they are dedicated to providing cutting edge supply chain efficiencies and value centered pharmaceutical return goods programs.

 

Contact Information:

Guaranteed Returns®

100 Colin Drive, Holbrook, NY 11741

631-689-0191

www.guaranteedreturns.com

 

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1/7/20101st Place winner for "Best Overall Poster" is Brooke Army Medical Center

1st Place winner for "Best Overall Poster" is Brooke Army Medical Center for their poster at Joint Forces Pharmacy Seminar in Reno, Nevada

Congratulations to Brooke Army Medical Center for their poster at Joint Forces Pharmacy Seminar in Reno, Nevada.  The poster titled "Giving Credit where Credit is Due through Reverse Distribution" was submitted by SSG Place and Melanie Thompson and focused on reconciling and tracking credits using Guaranteed Returns.  The poster was selected "1st place Pharmacy Technician Poster" and "1st place Best Poster Overall for the Seminar" - This was the first time in JFPS history that pharmacy technicians received 1st place honors for the Best Poster Overall for the Seminar.  Great Job to all involved and thank you for your continued support of Guaranteed Returns!!



http://www.guaranteedreturns.com/Communications/DOD/BAMCJFPSposter.pdf



11/9/2009Tenet facilities in the Philadelphia region sign agreement with Guaranteed Returns®
Hahnemann University Hospital and St. Christopher’s Hospital for Children located in Philadelphia, Pa have signed a three (3) year agreement with Guaranteed Returns® as their exclusive return goods processor.  “Guaranteed Returns® is thrilled to have these 2 large hospitals in eastern Pennsylvania on board with our reverse distribution services”  stated Ryan Yudis, Director of National Accounts with Guaranteed Returns®

9/27/2009The Federal Bureau of Prisons has selected Guaranteed Returns® as the sole vendor for ALL accounts nationwide!
According to Bob Frechette, Vice President of Government Affairs at Guaranteed Returns®, "The Federal Bureau of Prisons recognizes Guaranteed Returns® as the Leader in the Pharmaceutical Reverse Distrution Industry and has recently signed an exculsive sole provider agreement.  This is a direct result of Guaranteed Returns® having the industry’s most powerful online web reporting system with 100% accountability, superior customer service and the unparalled inventory management tools required throughout the Department of Defense."

9/8/2009DOD Customers: Please Join Us For The Signature Event At JFPS!
Signature Event: A Night at the Carnival
Monday, October 26
1830-2130
Grand Sierra Resort, Grand Theatre

Be a kid again! Join your colleagues for a fun, entertaining, and interactive night at the JFPS Carnival. Have an adult good time while bringing back childhood memories at the shooting gallery, shuffle alley, golf dart, and milk can toss...there will be prizes! A highlight will be the Velcro Wall (be sure to wear slacks). Additional entertainment will be provided by your fellow colleagues as, back by popular demand, we'll have karaoke!
Enjoy a delicious dinner and be prepared to test your competitive spirit with interactive games designed to entertain and challenge you and your friends. There will be plenty of good surprises to spark your inner child at this fun-filled Signature Event.
Dress is casual (to include jeans). Your badge is required for entrance.

Thank you to Guaranteed Returns for their generous support of the Signature Event!

http://www.jfpsinfo.org/index.cfm?do=cnt.page&pg=1067

8/26/2009Genoa Healthcare Signs 2 Year Preferred Vendor Contract
Genoa Healthcare has signed a 2 year Preferred Vendor contract for servicing their 62 Long Term Care facilities using our On-Site Service representatives.  Genoa, an MHA member, realizes the value in the MHA contract as well as our GR-XtraNET™ reporting capabilities.

7/5/2009Pharmacy Alliance for Clinical Therapeutics (PACT) signs agreement with Guaranteed Returns®
Guaranteed Returns® is please to announce that Pharmacy Alliance for Clinical Therapeutics (PACT) has signed an agreement with Guaranteed Returns® for the next 2 years. "Guaranteed Returns® is thrilled to be an endorsed company of the PACT GPO and is looking forward to closely working with the PACT management team to offer exceptional reverse distribution services to all of its members." Said Ryan Yudis director of National Accounts with Guaranteed Returns®.

6/19/2009Technologically advanced DMLSS interface module
Guaranteed Returns® is proud to announce the release of the latest DMLSS tracking Module. With this latest upgrade to our state of the art website, GRX has ensured that our customers will have complete and total tracking capability. Working closely with our clients GRX has developed a truly advanced interface to meet your DMLSS requirements. No Hype, No empty promises, just reliable results. For a demonstration or to receive more information on this process, contact one of Government Team members today.

6/19/2009Discount Drug Mart contracts Guaranteed Returns®
Discount Drug Mart, an Ohio retail chain, agrees to a 2 year agreement with Guaranteed Returns to provide our ReverseLink One program to their 68 pharmacies. They see the value in our reverse distribution services including GR-XtraNET on-line data.


6/8/2009Navarro Discount Pharmacies of Florida
Navarro Discount Pharmacies, a Florida retail chain, agrees to have Guaranteed Returns® provide our reverse distribution services to their 29 pharmacies.


5/4/2009Guaranteed Returns® Held Its 11th Annual Sales & Service Educational Seminar At The Beautiful Moon Palace in Punta Cana, Dominican Republic
All Guaranteed Returns® representatives gathered and reviewed customer service initiatives, best business practices, new program features and industry affairs. Business & education was mixed in tastefully with some fun-in-the-sun, which was welcomed by all attendees. As one regional manager put it, “Guaranteed Returns® not only helps you better understand the various program & initiatives, but affords all of us with a better quality of life”.

 


 


           

 



3/23/20095 Renewal Endorsements For Guaranteed Returns®
Recently, three retail buying groups and two retail chains have renewed their endorsement agreements with Guaranteed Returns do to our vast experience, knowledge in the returns business and value we offer our customers. 

GeriMed, RxMed and Quality Care Pharmacies represent 1700 retail and closed door pharmacies whose members have enjoyed our services for many years. 

Quality Care Pharmacies has endorsed us exclusively for 7 years and we maintain 90% compliance. 

Metcare Rx Pharmaceutical Services Group, LLC and Drug Emporium of Texas are pharmacy chains that have used our On-Site services for many years. 

All five companies have enjoyed superior on-site service, maximum credit reconciliation using our GR-XtraNET and lump sum credits or checks.


2/10/2009Health First agrees to a 3 year sole source agreement with Guaranteed Returns®.
This agreement is one of several recent agreements in the Florida region for Guaranteed Returns® as they increase their market share in the Southeast.

2/10/2009Cooperative Services of Florida (CSF)
Continuing increasing presence in the Florida region, Guaranteed Returns® signs an exclusive 3 year deal with Cooperative Services of Florida, Inc (CSF). CSF is a purchasing cooperative that is jointly held by Community Health Corporation (on behalf of the Sarasota Memorial Health Care System) and Lee Memorial Health System. CSF consists of over 20 healthcare facilities and hospitals in the Tampa region.

2/9/2009Comprehensive Pharmacy Services (CPS) signs vendor agreement with Guaranteed Returns®
Guaranteed Returns® is thrilled to be working with the nation’s leading independent pharmacy services provider who manages approximately 240 facilities across the United States and the Caribbean. “By signing this agreement, Guaranteed Returns® continues to strengthen itself on a national level and anticipates working with CPS and their facilities.” stated Ryan Yudis, Director of National Accounts.

1/21/20092008 Proved To Be A Stellar Year For Guaranteed Returns®
Aided by the restructuring of key personnel and improved intelligent solutions for its clientele, Guaranteed Returns® experienced tremendous increases in accounts serviced in all trade segments. Guaranteed Returns® realized a 35% increase in hospital and institutional accounts serviced, as well as a 32% increase for the retail pharmacy segment. Ryan Yudis, Director of National Accounts for Guaranteed Returns® commented that, “Hospitals are discovering that Guaranteed Returns® is the right solution for their return needs! Our customers have expressed lack of service and credit shortfalls with other providers. This has ultimately brought them to find that Guaranteed Returns® is the true leader in providing professional and cost effective solutions to the hospital and institutional markets”.

1/21/2009Holding A Huge Piece Of The DOD/DVA PRDP Contract
Guaranteed Returns® reports a market share of over 60% of the eligible facilities on the new DOD/DVA PRDP Contract. According to Bob Frechette, Vice President of Government Affairs at Guaranteed Returns®, "Holding over 60% of the market share is proof that our knowledge, experience, and outstanding field representatives and internal sales force deliver unparalleled results. Guaranteed Returns® has the ability to provide cutting edge return goods solutions along with delivering on our promises. This is the cornerstone of our continued success. It is very rewarding to me and to Guaranteed Returns® that we have the ability to service a customer for the first time or welcome back a former long term customer that had switched to another reverse distributor based upon their unfulfilled sales claims. One name says it all, why gamble with your returns when they can be Guaranteed Returns®.”

1/21/2009Increases in Manufacturer Services
Notable increases have been in the number of pharmaceutical manufacturers utilizing specific services offered by Guaranteed Returns®. An increase of over 200% utilization of core services to assist manufacturers in supply chain related activities, “is testimony that Guaranteed Returns® has viable solutions for the manufacturers as well”, says Robert Schaltenbrand, Director of Strategic Development for Guaranteed Returns®.

1/21/2009Distributor Services
2008 was a great year for revenue increases in the distributor segment for Guaranteed Returns® as evidenced by a year over year increase of 75% from 2007.

1/12/2009Guaranteed Returns® Supports the HDMA Returns Task Force
Guaranteed Returns® has been a supporter of and has had active participation in the HDMA Returns Task Force (RTF) since 2005. The mission of the HDMA Returns Task Force (RTF) is to identify best practices and develop recommendations for actions that address key issues and improve processes and technology efficiencies for returned and/or unsaleable healthcare products. Recommendations will be intended to guide distributors, manufacturers, healthcare providers and service providers in the reduction of total supply chain costs associated with returns and unsaleables while preserving or improving the safety and security of the healthcare products supply chain.

The RTF has produced several publications over the past few years and they can be referenced/purchased at http://www.shophdma.org

Robert Schaltenbrand, Guaranteed Returns®  Director of Strategic Development, is currently a member of the RTF.


1/9/2009Supporting Humanitarian Missions
Guaranteed Returns® demonstrates outstanding international involvement by generously providing donations supporting Humanitarian Missions in Nicaragua, Columbia, and Haiti during the summer of 2008. 



  

 



1/5/2009EPA Rule Proposal Should Benefit Pharmaceutical Take-Back Programs
The United States Environmental Protection Agency is accepting comments until February 2, 2009 concerning the Proposed Addition of Pharmaceutical Wastes to The Federal Universal Waste Program. 

Guaranteed Returns® is hopeful that if Hazardous Pharmaceutical Wastes are added to the current Universal Waste Rule, facilitation of pharmaceutical take-back programs will be implemented on a wide scale. These take-back programs would result in a decrease in the disposal of pharmaceutical wastes in municipal solid waste disposal facilities. 

Guaranteed Returns® is participating on an industry committee that is currently evaluating the entire rule and will be submitting comments to the EPA prior to the February 2, 2009, deadline. 

The proposed rule amendment can be viewed at:


12/19/2008OSF Healthcare Signs Exclusive Agreement with Guaranteed Returns®

OSF Healthcare and their affiliates are one of the largest hospital systems throughout the state of Illinois.

“With more than 20 facilities this truly helps to maximize Guaranteed Returns® coverage throughout the region. Guaranteed Returns® is thrilled to be partnering with OSF Healthcare and continues to offer superior service nationwide,” stated Dan Gingrich Mid-West Regional Manager of Guaranteed Returns®.



12/15/2008ATTENTION! Only Valid ARS Labels Will Be Accepted For Delivery - Valid ARS Labels Contain Our Holbrook Address

Only valid ARS labels will be accepted for delivery - valid ARS labels contain our Holbrook address



12/9/2008Guaranteed Returns® Representative Lindsay Warlow Completes Marathon of The Palm Beaches

Guaranteed Returns® Representative Lindsay Warlow Completes Marathon of The Palm Beaches on Sunday, December 7, 2008. 

Congratulations Lindsay! - From The Entire Staff At Guaranteed Returns®.


 



12/8/2008Ingles Markets Signed An Exclusive 2 Year Renewal Agreement With Guaranteed Returns®

Ingles Markets signed an exclusive 2 year renewal agreement with Guaranteed Returns® realizing unparalleled support that their 65 stores have received for the prior 3 years. Ingles will be transitioning to Returns-On-the-Web™(ROW), our on-line returns service to better manage their outgoing returns inventory.



12/8/2008Carolina Pharmacy Network Has Renewed Their Agreement With Guaranteed Returns® For A Fifth Year
Carolina Pharmacy Network renewed their agreement for a fifth year due to the support that Guaranteed Returns® provides their 500 pharmacies located in North and South Carolina. These independent and chain stores are members of South Carolina Pharmacy Association which is affiliated with PACE Alliance.

12/8/2008Innovatix Has Extended Their Contract With Guaranteed Returns® For A Fifth Year

Innovatix, one of the nation's largest group Purchasing organizations serving the alternate care provider market, has extended their contract with Guaranteed Returns® for a fifth year due to increasing compliance with Guaranteed Returns® great returns programs. Innovatix, LLC serves over 7500 providers throughout the US.



11/10/2008Kaiser Permanente Northwest Region Signs Agreement with Guaranteed Returns®

Kaiser Permanente Northwest has recently signed an agreement with Guaranteed Returns® to provide reverse distribution services to their current facilities. Kaiser Northwest encompasses approximately 50 accounts in and among the Portland, OR area. “We are thrilled to have the Kaiser Northwest Region on-board with Guaranteed Returns®. This region along with the other Kaiser Regions that we currently service continues to strengthen our relationship with Kaiser Permanente as a whole.” stated Ryan Yudis, Director of National Accounts for Guaranteed Returns®.



11/5/2008MMCAP (Minnesota Multistate Contracting Alliance for Pharmacy) Awards Exclusive Contract to Guaranteed Returns®

Minnesota Multistate Contracting Alliance for Pharmacy (MMCAP) is the largest state group purchasing organization with 45 participating states. MMCAP has been a trading partner with Guaranteed Returns® since 1995 and we are very pleased to continue our relationship with a new contract. Under this contract members will benefit from our reliable nationwide on-site service and superior accountability through online reporting. We thank all our existing customers and welcome all new MMCAP members taking advantage of this exciting new contract.


-The Entire Guaranteed Returns® Staff



10/29/2008Shelby Oncology Supply LLC. (Cancer Treatment Centers of America) Signs Sole Source Agreement With Guaranteed Returns®

Guaranteed Returns® has recently executed an exclusive agreement with Shelby Oncology Supply LLC., which is the purchasing arm for Cancer Treatment Centers of America. Cancer Treatment Centers of America operates approximately half a dozen cancer hospitals throughout the country. “We are thrilled to be the exclusive sole source provider for reverse distribution with Shelby Oncology Supply. Being a partner with such a reputable cancer network allows us to strengthen our company’s market share and diversity throughout the United States,” says Ryan Yudis, the Director of National Accounts with Guaranteed Returns®.



10/29/2008Healthcare Purchasing Alliance (HPA) (Orlando Health) Signs Exclusive 3 Year Agreement With Guaranteed Returns®

Healthcare Purchasing Alliance (HPA), the purchasing arm of Orlando Health, has signed an exclusive sole source agreement with Guaranteed Returns® to administer all pharmaceutical reverse distribution activity. HPA membership includes many acute care hospitals in the Central Florida Region. Orlando Health is one the largest and most reputable hospital systems in the State of Florida. Including this most recent agreement, Guaranteed Returns® continues to increase its market share and presence in the Southeast.



10/1/2008Leader Drug Stores Have Renewed Their Return Goods Contract

Guaranteed Returns® is proud to announce, that as of October 1st 2008, Cardinal's Leader Drug Stores have renewed their return goods preferred vendor contract, continuing through September 2011.  Leader recognizes the superior service levels, quick crediting turn-around times and professional on-site support from Guaranteed Returns®. Member compliance has increased dramatically, ultimately delivering better programs & pricing to all of Leader’s 3,100 members. 

"Guaranteed Returns is grateful that Leader Drug Stores once again has given us the opportunity to succeed by renewing our 3 year agreement", says Richard Nahigian, VP of Corporate Accounts at Guaranteed Returns

For more information, please contact us.



8/21/2008Harris County Hospital District Signs Sole Source Agreement

Harris County Hospital District signs an exclusive sole source agreement with Guaranteed Returns® to process all pharmaceutical reverse distributions for their three acute care hospitals and twelve pharmacies. “Guaranteed Returns® welcomes the opportunity to provide excellent service for Harris County Hospital District and to increase Guaranteed Returns® presence in the Houston, Texas region” exclaimed Bob Randazzo National Accounts Manager.



8/1/2008Innovative Purchasing Concepts (St. Barnabas Health Care System) Signs Exclusive 2 Year Agreement With Guaranteed Returns®

Innovative Purchasing Concepts (St. Barnabas Health Care System West Orange, NJ) has signed an exclusive sole source agreement with Guaranteed Returns® to handle all reverse distribution activity throughout the health system.St. Barnabas Health Care System includes 6 acute care hospitals, 2 children’s hospitals and numerous outpatient pharmacies.“Guaranteed Returns® is extremely excited about the opportunity to handle one of the largest health systems in the state of New Jersey”, says Ryan Yudis, Director of National Accounts for Guaranteed Returns®.



6/3/2008VAWD Certified (Verified Accredited Wholesale Distributor)

Guaranteed Returns® scheduled an on-site inspection as part of an audit procedure to become accredited by the National Association Boards of Pharmacy the “Verified Accredited Wholesale Distributors” (VAWD) and the accreditation certificate was issued to Devos Ltd d/b/a Guaranteed Returns® on 6/05/08. The accreditation process is lengthy and extensive, but recently some states are requiring reverse distributors to be VAWD certified.Guaranteed Returns® intends to follow all state mandated requirements both new and old

The National Association of Boards of Pharmacy® (NABP®) is the independent, international, and impartial association that assists its member boards and jurisdictions in developing, implementing, and enforcing uniform standards for the purpose of protecting the public health.



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