LATEST NEWS

8/31/20102010 Joint Forces Pharmacy Seminar
Pharmacy Leaders,

On behalf of the entire DoD Team, I would like to say Thank You for your continued support of Guaranteed Returns®, The Leader in the Pharmaceutical Reverse Distribution Industry.  As a small token of our appreciation for our DOD Pharmacy customers, we are once again, prouldy sponsoring the Joint Forces Pharmacy Seminar "Signature Event" and dinner.  Please join us in Chattanooga, TN as we salute our Soldiers, Sailors, Airman and DOD Civilians that make remarkable sacrifices every day whether in stateside hospitals, overseas, or on the frontlines in harm's way. Thank you for your service to our great country and to your patients, and we look forward to seeing you in Chattanooga!


Sincerely,

Robert Frechette, CPhT
MSG (Ret) USAF
V.P., Government Division
Guaranteed Returns
1-800-473-2138 ext 153


7/27/2010Waste Generation Solutions for Healthcare Providers
Holbrook, New York, July 30th, 2010 - Guaranteed Returns® announces their partnership between Guaranteed Returns® and World Class Environmental Resources (WCER). 


Guaranteed Returns® recognizes the challenging pharmaceutical waste laws in today’s healthcare management industry. Due to the increasing demand from healthcare providers nationwide looking to Guaranteed Returns® for solutions when recognizing, classifying, handling, disposing and manifesting pharmaceutical waste, Guaranteed Returns® has partnered within WCER to offer our current and new customers a simple,  end-to-end solution.  

Pharmaceutical waste can include chemotherapeutic waste, P-Listed, U-Listed, or D-Listed waste, and regulated medical waste.  These types of waste fall outside the scope of what a reverse distributor can accept and require alternative programs for disposal. 


Click here to learn more: The Waste Away Program

WCER has been working with Guaranteed Returns® since 1994, handling their disposal issues. Now, WCER is able to bring the healthcare industry a “One-Stop-Shop” for handling all types of pharmaceutical waste.  WCER manages everything from the set-up of pharmaceutical waste management systems, as well as the physical pick-up and removal of the waste from the healthcare facility.  Below are services in the healthcare industry offered by WCER.

Waste Classification

Compliance

Training

Technical Support

On-Site Management

Transportation and Disposal

As Ryan Yudis, Director of National Accounts at Guaranteed Returns® states, “We will continue developing programs and partnerships that meet and exceed our clients’ needs.  By forming this partnership with WCER, Guaranteed Returns® is helping its current and future clients to become compliant with all applicable federal, state, and local laws.  We are extremely excited to be partnering with WCER and to be able to offer this exciting opportunity to our clients”.

About Guaranteed Returns®

Guaranteed Returns® founded the Pharmaceutical Reverse Distribution Industry in 1986. Since its inception, their philosophy has been to strive for excellence, transformation, and quality, while providing the best possible Pharmaceutical Returns Management Programs to their customers. The future is promising for Guaranteed Returns®, as they are dedicated to providing cutting edge supply chain efficiencies and value centered pharmaceutical return goods programs to its clients.

About World Class Environmental Resources

Since 1976, World Class Environmental Resources, LLC has dedicated its time and resources to create unsurpassed risk management processes aligned with the healthcare industry’s complete management of pharmaceutical waste.  Compliance and risk evaluation protocols have evolved from WCER’s extensive industrial environmental management experience gained over the last three decades. Protocols are customized to meet each client’s operations and individual interests, predict the impact of emerging issues, as well as gauge how well employees are trained in their functions of healthcare waste management.  WCER performs corrective action plans, schedules for completion and assignment of responsibility, and accomplishes the audit and disposal processes in a timely and cost efficient manner. World Class Environmental Resources, LLC provides the framework for assuring compliance with today's healthcare pharmaceutical waste requirements, ultimately mitigating risk for its clients.



7/15/2010The 2010 Annual Sales Conference was held in Cancun, Mexico!
The 2010 Annual Sales Conference was held in Cancun, Mexico this year at the AQUA Resort. Sales Representatives came from all over to meet and discuss various important topics.

Presentations and break-out sessions were used to educate reps about programs, technology, and sales techniques. New this year was “The Regional Feud.” A mock “Family” Feud-like game where the different regions formed teams and had to answer questions. Team building exercises on the beach were also added in order to improve communication, camaraderie and sociability.

Guaranteed Returns® is proud to have had another successful annual sales conference.

   



5/13/2010Navarro Discount Pharmacy Has Renewed Their Contract
Navarro Discount Pharmacy has renewed their contract for another year.  Navarro realizes the vast knowledge, experience and value that we offer our clients.

5/5/2010H. D. Smith recently agreed to support Guaranteed Returns® ReverseLinkOne™ program.
Guaranteed Returns® is pleased to announce that H. D. Smith recently agreed to support Guaranteed Returns® ReverseLinkOne™ program for our mutual customers. National service by over 80 on-site representatives, the maximum credit reconciliation rates in the industry, and lump-sum credits are just a few of the superior services that are available. Since our founding in 1986, Guaranteed Returns® has provided excellent Pharmaceutical Returns Management Programs and services to the pharmaceutical industry. With customers also having access to the GR-XtraNET on-line management tool, our “best in class” services are the benchmark for the industry. 
 
For further information on the H. D. Smith supported ReverseLinkOne program or other Guaranteed Returns® programs, please contact our Customer Service Department at 1-800-473-2138.

5/2/2010COOPharma signs a 2 year Preferred Vendor agreement.
Guaranteed Returns® is please to announce that COOPharma, Puerto Rico’s leading independent pharmacy services provider, has signed a 2 year Preferred Vendor agreement.  Since it’s inception in 1986, Guaranteed Returns® philosophy has been to strive for excellence, transformation, and quality, while providing the best possible Pharmaceutical Returns Management Programs to their customers.  These include: ReverseLinkOne™, GR-XtraNET and locally based On-Site Service Representatives.  Guaranteed Returns® is looking forward to closely working with the COOPharma management team to offer exceptional reverse distribution services to all of its members.

3/16/20102009 Proves To Be Another Banner Year for Guaranteed Returns®!
Once again, Guaranteed Returns® has continued its strength within. 2009 has proven to be another banner year with market share increases across all segments. Thanks to new programs designed to strengthen the bottom line of all clients, renewed contracts and dedicated employees, Guaranteed Returns® realized huge increases for the Retail, Hospital/Institution, Government, Wholesaler, and Manufacturer segments.

As Toni Ann Meadows, VP of Customer Service & Sales Support at Guaranteed Returns® notes, “many customers have benefited greatly from our services this past year and we’ve noticed past accounts coming back apologizing saying that they should’ve never left to try another returns company.”  She also notes that “as evidence by our survey results, whereby our customers have scored the highest rankings for their overall satisfaction of our ReverseLinkOne™ program, timely On-Site Support, and the new GR-XtraNET™, proves to us that Guaranteed Returns® is truly the industry’s choice for pharmaceutical reverse distribution services.”

EVP, Donna Fallon of Guaranteed Returns® notes that “manufacturers have benefited so much this past year with the soft launch of the One & Done™ program,” the program designed to help manufacturers reduce multiple touch points with handling their returns.” Fallon also mentioned that “2010 will be another strong year for Guaranteed Returns®, since we’re hearing that some returns companies are having difficulties keeping afloat financially, and even some are contemplating selling - again.”

3/7/2010Texas retail chain, Brookshire Brothers, agrees to utilize GRX exclusively.
Brookshire Brothers, a Texas retail grocery chain with 67 locations has agreed to utilize GRX as their exclusive On-Site return goods processor. They realize the value in having all of their stores serviced in a short time and benefit from the immediate data that is provided by the GR-XtraNET customer portal.

2/18/2010One & Done Press Release

Guaranteed Returns® announces the official launch of the new One & Done program.


Holbrook, New York, 9/16/09  – The One & Done™ program is a one-touch returns processing program that reduces the inefficiencies due to multiple touch returns processing and incorporates environmentally friendly procedures. With return goods only being handled once, redundancies are eliminated in the Pharmaceutical Supply Chain when data (flat file or EDI format) is provided to participating manufacturers.

Some of the advantages of the One & Done™ program are error reduction, elimination of loss, and pilferage or other diversion of products. In keeping current with green efforts, Guaranteed Returns® utilizes EPA approved incineration service partners that provide electrical power to the grid in an attempt to reduce America’s dependency on fossil fuels.

For more information on this innovative program that is currently being utilized by many manufacturers that have “seen the light” please visit www.guaranteedreturns.com/Service.aspx?id=89

Guaranteed Returns® founded the Pharmaceutical Reverse Distribution Industry in 1986. Since it’s inception, Guaranteed Returns® philosophy has been to strive for excellence, transformation, and quality, while providing the best possible Pharmaceutical Returns Management Programs to their customers. The future is promising for Guaranteed Returns® and they are dedicated to providing cutting edge supply chain efficiencies and value centered pharmaceutical return goods programs.

 

Contact Information:

Guaranteed Returns®

100 Colin Drive, Holbrook, NY 11741

631-689-0191

www.guaranteedreturns.com

 

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11/9/2009Tenet facilities in the Philadelphia region sign agreement with Guaranteed Returns®
Hahnemann University Hospital and St. Christopher’s Hospital for Children located in Philadelphia, Pa have signed a three (3) year agreement with Guaranteed Returns® as their exclusive return goods processor.  “Guaranteed Returns® is thrilled to have these 2 large hospitals in eastern Pennsylvania on board with our reverse distribution services”  stated Ryan Yudis, Director of National Accounts with Guaranteed Returns®

9/27/2009The Federal Bureau of Prisons has selected Guaranteed Returns® as the sole vendor for ALL accounts nationwide!
According to Bob Frechette, Vice President of Government Affairs at Guaranteed Returns®, "The Federal Bureau of Prisons recognizes Guaranteed Returns® as the Leader in the Pharmaceutical Reverse Distrution Industry and has recently signed an exculsive sole provider agreement.  This is a direct result of Guaranteed Returns® having the industry’s most powerful online web reporting system with 100% accountability, superior customer service and the unparalled inventory management tools required throughout the Department of Defense."

9/8/2009DOD Customers: Please Join Us For The Signature Event At JFPS!
Signature Event: A Night at the Carnival
Monday, October 26
1830-2130
Grand Sierra Resort, Grand Theatre

Be a kid again! Join your colleagues for a fun, entertaining, and interactive night at the JFPS Carnival. Have an adult good time while bringing back childhood memories at the shooting gallery, shuffle alley, golf dart, and milk can toss...there will be prizes! A highlight will be the Velcro Wall (be sure to wear slacks). Additional entertainment will be provided by your fellow colleagues as, back by popular demand, we'll have karaoke!
Enjoy a delicious dinner and be prepared to test your competitive spirit with interactive games designed to entertain and challenge you and your friends. There will be plenty of good surprises to spark your inner child at this fun-filled Signature Event.
Dress is casual (to include jeans). Your badge is required for entrance.

Thank you to Guaranteed Returns for their generous support of the Signature Event!

http://www.jfpsinfo.org/index.cfm?do=cnt.page&pg=1067

8/26/2009Genoa Healthcare Signs 2 Year Preferred Vendor Contract
Genoa Healthcare has signed a 2 year Preferred Vendor contract for servicing their 62 Long Term Care facilities using our On-Site Service representatives.  Genoa, an MHA member, realizes the value in the MHA contract as well as our GR-XtraNET™ reporting capabilities.

7/5/2009Pharmacy Alliance for Clinical Therapeutics (PACT) signs agreement with Guaranteed Returns®
Guaranteed Returns® is please to announce that Pharmacy Alliance for Clinical Therapeutics (PACT) has signed an agreement with Guaranteed Returns® for the next 2 years. "Guaranteed Returns® is thrilled to be an endorsed company of the PACT GPO and is looking forward to closely working with the PACT management team to offer exceptional reverse distribution services to all of its members." Said Ryan Yudis director of National Accounts with Guaranteed Returns®.

12/8/2008Innovatix Has Extended Their Contract With Guaranteed Returns® For A Fifth Year

Innovatix, one of the nation's largest group Purchasing organizations serving the alternate care provider market, has extended their contract with Guaranteed Returns® for a fifth year due to increasing compliance with Guaranteed Returns® great returns programs. Innovatix, LLC serves over 7500 providers throughout the US.



6/3/2008VAWD Certified (Verified Accredited Wholesale Distributor)

Guaranteed Returns® scheduled an on-site inspection as part of an audit procedure to become accredited by the National Association Boards of Pharmacy the “Verified Accredited Wholesale Distributors” (VAWD) and the accreditation certificate was issued to Devos Ltd d/b/a Guaranteed Returns® on 6/05/08. The accreditation process is lengthy and extensive, but recently some states are requiring reverse distributors to be VAWD certified.Guaranteed Returns® intends to follow all state mandated requirements both new and old

The National Association of Boards of Pharmacy® (NABP®) is the independent, international, and impartial association that assists its member boards and jurisdictions in developing, implementing, and enforcing uniform standards for the purpose of protecting the public health.



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